QC cum Customer Support Executive

Job Category: QC cum Customer Support Executive
Experience: 1 Year - 2 Year (Fresh Candidate can also apply)
Job Location: vadodara
Salary: 10000-15000
Department: Support
Vacancy: 05 post
Work Area: back office


We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.

  • – Understanding the products and services provided by the customer.
  • – Possessing excellent product knowledge to enhance customer support.
  • – Resolving customer complaints and queries.
  • – Providing detailed information to customers.
  • – Following up with customers for any further information.
  • – Maintaining records of each phone call for future reference.
  • – Conducting quality assurance surveys with customers.
  • – Maintaining a healthy relationship with the clients.
  • – Maintaining a pleasant working environment for your team’s Requirements.
  • – Excellent interpersonal and written and oral communication skills.
  • – Ability to lead a team.
  • – Computer skills.


  • – BSc/BA in Computer Science, Engineering, or a related field.
  • – Certificate of COPA.
  • – 10th / 12th and any graduate.

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